Riverside 24/7 Fitness Pty Limited A.C.N. 600 492 028 respects your privacy and we are committed to the protection of personal information. We follow and are obliged to comply with the National Privacy Principles in the Privacy Act 1988 (Cth).
We collect personal information so that we can provide you with our services and products and to manage our activities. We only collect personal information that is relevant and where necessary. The type of personal information we collect will depend upon the reason for its collection. Generally, for the provision of health and fitness services this may include address and contact details, date of birth, next of kin, health service provider details and medical record details. If you are interested in our services and products, the type of information we collect may include financial details such as credit card information.
We collect personal information about you in a number of ways including:
Where reasonable and practicable, we collect personal information directly from you rather than a third party. In an emergency, we may need to collect information from a family member, friend, carer or other person.
When we collect personal information, we collect it in a way that is lawful, fair and not intrusive. We do not collect sensitive information (such as health information) about you without your consent.
Use & Disclosure
Personal information which we collect may be used by us:
as necessary from time to time for our organisation’s functions.
If you provide us with personally identifiable information, you may receive from time to time, telephone calls, SMS, emails or letters containing information about us. You agree to receiving emails and letters from us including information not only on the areas of interest you have indicated but all types of news and information on our services and products. If you do not want to receive them, please contact us. You may be asked to indicate your preference to receiving promotional material, when submitting information to us.
We may employ other companies or individuals to assist us in providing our services, or to provide certain services such as analysing customer lists, providing marketing assistance or consulting services. These third parties may have access to information needed to perform their function but, except in the case of the direct debit service provider as referred to above, cannot use that information for other purposes.
We do not provide any personal information to any third parties other than where required by law or as set out in this Privacy Statement.
We will not sell, trade or rent your personal information to others. We may provide aggregate statistics on our customers and users of our website to third parties such as advertisers, but these statistics will include no personally identifying information.
We co-operate with law enforcement agencies as required by law. We will also use or disclose personal information if we reasonably believe that it is necessary to lessen or prevent a serious or imminent threat to the life or health of a person.
All reasonable steps are taken to ensure that all information is treated confidentially, kept secure and protected against unauthorised use, modification or disclosure and is maintained only for the purpose for which it is intended.
We use secure data communications technology. You have the rights given by the Privacy Act 1988 (Cth) as amended.
Where possible, we give you the opportunity to deal with us anonymously. We may not however be able to provide you with our full range of services and products if you do not provide us with personal information.
All reasonable steps are taken to correct the information we hold where that information is not accurate, up-to-date and complete. You have the right to access your personal information to ensure that it is accurate, relevant, up to date and complete. If you believe that any of your personal information is incorrect, please let us know. There is no fee for requesting access to your information, however, we may charge you the reasonable cost of processing your request. We may decline access to your personal information in special circumstances, such as where allowing you access could put you or another person at risk of harm, infringes on the privacy of another person, we believe that your request for access is unlawful, frivolous or vexatious, or we are otherwise legally required or entitled to do so.
Intellectual property in all material sent to you belongs to, is licensed to or is authorised for use by us. We permit you to print or download extracts from this material for your personal use only. None of this material may be used for any commercial or public use, stored in or transmitted to any other website or distributed in any other form without our prior permission.
Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes.